About Based Lettings

## Built by Landlords. Designed for Landlords. Based Lettings didn’t start as a traditional letting agency. We started as landlords managing our own HMOs - investing heavily in the right systems, processes and standards because we were frustrated with how most agents operated. When we realised we had already built everything needed to run properties properly, we decided to offer that same standard of service to other landlords. Today, we specialise in high-quality HMO and property management across Stafford and Staffordshire - focused on doing things the right way, not the easy way.

How We Work

No Hidden Fees

We believe property management should be simple and transparent. You won’t find surprise charges or unnecessary add-ons.

Quality Over Quantity

We only work with properties that meet our standards. Better properties attract better tenants - which means fewer issues for everyone.

Hands-On or Hands-Off - Your Choice

Some landlords want full involvement. Others live abroad and want zero day-to-day stress. We’re set up for both.

Built Around HMOs

HMOs require specialist knowledge - from licensing and fire compliance to tenant management. This is where we excel.

Why Landlords Trust Us

Results That Matter

  • 50+ tenants currently managed

  • Average tenant stays significantly longer than standard contracts

  • Extremely low eviction rates

  • Minimal void periods through strong tenant screening

We focus on creating properties that tenants actually want to live in - because good tenants are the foundation of a successful investment.

Our Philosophy

We don’t believe in managing tired properties or chasing quick wins.

Our approach is simple:

- Make the property attractive - Make it compliant - Attract the right tenants - Protect the landlord’s investment

Sometimes this means telling landlords to invest in upgrades before we take management on - because long-term success always beats short-term savings.

Meet the Team

Thinking About Working With Based Lettings?

Whether you already own HMOs or you’re planning your first investment, we’re happy to have an honest conversation about your options.

Speak to Our Team

Meet the Team

Team profiles coming soon.