Information for Tenants
We aim to provide clean, well-managed rental properties and clear communication throughout your tenancy.
Applying for a Property
If you’re interested in renting one of our properties:
All applicants are subject to referencing and affordability checks.
Tenant Referencing
To ensure a smooth tenancy, we carry out referencing which may include:
This helps us create a good experience for both tenants and landlords.
Rent Payments
Rent is typically due monthly in advance, as agreed in your tenancy agreement.
Clear communication is important - if you anticipate any issues, please contact us as early as possible.
Reporting Maintenance Issues
If something needs repair:
We coordinate maintenance efficiently and keep tenants informed throughout the process.
Emergency issues should be reported immediately.
Living in a Shared HMO Property
HMOs offer professional shared accommodation with clear standards in place.
Tenants are expected to:
We aim to create safe, well-managed living environments.
Ending Your Tenancy
If you plan to leave:
Deposits are returned subject to property condition and agreement terms.
Your Responsibilities as a Tenant
Clear expectations help avoid misunderstandings.
Tenant FAQs
Q.How do I report an emergency repair?
Contact us immediately using the emergency contact details provided in your tenancy agreement.
Q.How long does referencing take?
Referencing times can vary, but we aim to complete the process as efficiently as possible.
Q.Can I have a pet?
Pet policies depend on the property type and tenancy agreement.
Q.What happens to my deposit?
Deposits are protected in a government-approved scheme and returned subject to property condition.
Need Help?
If you have questions about your tenancy, please contact our team and we’ll assist you.
Contact Based Lettings